Privacy policy

1. Who we are

EasyProServe is a professional process serving firm operating in Alberta, Canada. Our website is easyproserve.ca. We can be reached at frontdesk@easyproserve.ca or (587) 602-8201.

2. Information we collect

We collect information you provide directly to us when you:

• Submit a contact or intake form (name, email, phone, case details)
• Request a quote
• Communicate with us by email or phone

We also collect standard website analytics data (pages visited, browser type, approximate location) through anonymized analytics tools. We do not use cookies for advertising or tracking purposes.

3. How we use your information

We use the information you provide to:

• Respond to your inquiries and quote requests
• Provide and coordinate process serving services
• Communicate service status updates
• Prepare affidavits and service documentation
• Comply with legal and regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Service records and legal documents

Information contained in legal documents submitted for service (such as case details, defendant information, and addresses) is used exclusively for the purpose of completing the requested service. This information is treated as strictly confidential. We do not disclose case-specific information except as required to complete service or as required by law.

5. Data retention

We retain service records, affidavits, and related documentation for a minimum of seven (7) years in accordance with Alberta's limitation periods and professional practice standards. Contact and inquiry records not associated with an active file are retained for a reasonable period and then deleted.

6. Your rights

Under Alberta's Personal Information Protection Act (PIPA), you have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for use of your information (where applicable)

To exercise these rights, contact us at frontdesk@easyproserve.ca.

7. Governing law

This Privacy Policy is governed by the laws of the Province of Alberta and the federal Personal Information Protection and Electronic Documents Act (PIPEDA) to the extent applicable.

8. Contact

Questions or concerns about this policy? Contact us:

Email: frontdesk@easyproserve.ca
Phone: (587) 602-8201