In Alberta civil litigation, personal service is the default — a process server physically delivers documents to the named defendant. But what happens when a defendant is deliberately avoiding service, can’t be located, or is otherwise unreachable? Alberta’s Rules of Court provide a solution: substitutional service.

What Is Substitutional Service?

Substitutional service is a court-authorized alternative to personal service. Under Rule 11.5 of the Alberta Rules of Court, a party may apply to the court for an order permitting service by an alternative method when personal service has proven impractical.

Common substitutional service methods include:

  • Mailing documents to the defendant’s last known address
  • Serving a family member or cohabitant at the defendant’s residence
  • Posting notice on the defendant’s door
  • Publishing notice in a newspaper
  • Email or electronic service (increasingly accepted in Alberta courts)

How the Application Works

Before a court will grant a substitutional service order, you must demonstrate genuine, documented effort to serve the defendant personally. This is where your process server’s records become critical.

EasyProServe documents every attempt thoroughly: timestamps, photographs of the address, notes on observed activity, and a detailed summary of each visit. This documentation is assembled into a failed service affidavit that forms the foundation of the substitutional service application.

The application typically requires:

  1. Affidavit of the process server detailing all failed attempts
  2. Affidavit of the applicant explaining why personal service is impractical
  3. Proposed method of substitutional service
  4. Evidence that the proposed method is likely to bring the documents to the defendant’s attention

What Happens After the Order Is Granted

Once the court grants a substitutional service order, service is carried out in the manner specified. EasyProServe then prepares a new Affidavit of Service confirming that service was completed in accordance with the court’s order.

This affidavit is filed with the court and the litigation can proceed.

When to Consider Substitutional Service

Consider applying for substitutional service when:

  • Three or more personal service attempts have failed
  • There is evidence the defendant is aware of the proceedings and evading service
  • The defendant’s whereabouts are genuinely unknown
  • The defendant has moved without leaving a forwarding address

If you’re dealing with a difficult serve in Alberta, contact EasyProServe. We document every attempt to the standard required for a successful court application — in Calgary, Edmonton, and the surrounding communities.